Rebecca McAllum trading as Jan Juc Legal (ABN: 97519022373)  ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Please read this Privacy Policy carefully. By providing personal information to us, you consent to us collecting, holding, using, and disclosing your personal information in accordance with this Privacy Policy.  

1.            Collection of Personal Information

We collect personal information from clients and potential clients/customers for the purposes of providing legal services and related information. The types of personal information we collect may include:

·       names

·       addresses

·       email addresses

·       phone numbers

This personal information is likely to be obtained through various channels, including:

·       emails

·       telephone

·       website forms

·       cookies

·       third parties

If you engage us to provide you with legal services, you may be required to share further personal information with us including such information as your date of birth, family details, any ABN and ACN numbers, financial details (e.g mortgage or superannuation details), employment details and/or any other personal information or preferences requested by us. In most instances, the collection of this further personal information will be collected through direct contact with you whether in-person, by telephone or through electronic means, such as via email or video-conferencing.  

2.            Purpose of collection

The purpose for which we collect personal information is to primarily to provide you with legal services and/or responding to any queries you might have and/or any associated administrative purposes. We also collect personal information to provide you with the best service experience possible on our website.

We customarily disclose personal information only to our service providers who assist us in operating the website and/or facilitating the provision of your legal services. Your personal information may also be exposed from time to time to maintenance and support personnel acting in the normal course of their duties.

In some of our online forms, you can consent to the receipt of direct marketing material. We will only use your personal information for this purpose if we have collected such information direct from you, and if it is material of a type which you would reasonably expect to receive from use. We do not use confidential or sensitive personal information in direct marketing activity. Our direct marketing material will include a simple means by which you can request not to receive further communications of this nature. 

3.            Disclosure of Personal Information

We will only disclose your personal information to third parties under the following circumstances:

·       with your explicit consent;

·       where required or authorised by law; and/ or

·       where required for the efficient functioning of our practice and with third-party software providers.

We are also bound by professional obligations of confidentiality and legal professional privilege. We will treat your personal information in accordance with these obligations.  

4.            Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

It is not our intention to collect sensitive information. However, where sensitive information has been collected by use, it will be used by us only:

·       For the primary purpose for which it was obtained;

·       For a secondary purpose that is directly related to the primary purpose;

·       With your consent; or

·       Where required or authorised by law.

5.            Cookies

Our website may use cookies to enhance the user experience. Cookies are small pieces of data stored on your device that help us improve our website's functionality and tailor our services to your needs. You can modify your browser settings to manage cookie preferences.

6.            Security

We take reasonable measures to protect your personal information from unauthorised access, misuse, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

In many instances, the personal information you provide us with is stored in various software, applications and/or electronic storage or management systems used by us for the purposes of providing legal services and any associated administrative services. When you contact us and/or proceed to engage us to advise you, you consent to your personal information being held in these applications and systems. Such applications, software and systems may be in locations outside of Australia and therefore outside our direct control.

Systems used include Squarespace, Clio, Snapforms and SmarterDrafters.

7.            Access and Correction

Australian Privacy Principle 12 permits you to obtain access to the personal information we hold about you in certain circumstances, and Australian Privacy Principle 13 allows you to correct inaccurate personal information subject to certain exceptions. If you would like to obtain such access, please contact us as set out below.

To obtain your personal information, please ensure that you have proof of identity and be specific about the information you require.

8.            Complaint procedure

If you have a complaint concerning the manner in which we maintain the privacy of your personal information, please contact us as set out below. All complaints will be considered by Rebecca McAllum and we may seek further information from you to clarify your concerns. If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.

9.            Overseas Transfer

Your personal information may be transferred overseas or stored overseas for a variety of reasons. It is not possible to identify each and every country to which your personal information may be sent. If your personal information is sent to a recipient in a country with data protection laws which are at least substantially similar to the Australian Privacy Principles, and where there are mechanisms available to you to enforce protection of your personal information under that overseas law, we will not be liable for a breach of the Australian Privacy Principles if your personal information is mishandled in that jurisdiction. If your personal information is transferred to a jurisdiction which does not have data protection laws as comprehensive as Australia's, we will take reasonable steps to secure a contractual commitment from the recipient to handle your information in accordance with the Australian Privacy Principles.

10.        Updates to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated Privacy Policy on our website.

11.        Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us here.

Effective Date: January 2025.